All items are despatched within 2-3 business days, of receiving cleared payment.
Items are posted from Monday - Friday. (Excluding UK Bank Holidays & National Holidays.)
Free delivery on all items dispatched from Afuro Hair and Beauty.1*
Standard Delivery: £5.00 (Free) ETD 1-5 Working Days
Next Day Delivery: £8.50 (Next working day of order is placed)
European Delivery: £9.99 ETD 5-14 Working Days
Rest Of The World: £14.99 10-14 Working Days
It might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
* By using our website you agree by the terms & conditions as stated below. We reserve the right to revise and update these terms and conditions without notice, therefore they should be regularly checked before making a purchase.*
Making A Purchase - You will need to create an account with us on our website before making a purchase; this enables you to store all of your shipping and billing details so you don’t have to enter them every time you place an order with us. You can browse our website by clicking on the categories on the left hand side of the website. When you click onto a product you simply choose your colour or length and click the ‘buy now’ button. This item will be added to your shopping cart ready to go through the checkout process. Once all products have been added to your cart you will be prompted to login, if you aren’t already logged in, before you make your purchase. Follow the easy online instructions throughout the checkout process to finalise your order, once your payment details have been entered and you confirm your order, your payment will instantly be processed by our acquiring bank. You should receive an instant email confirmation once your order has been submitted, if you don’t receive your confirmation email within 1 working hour, please contact us to confirm your order was received successfully.
Hair Products - We will not be held responsible for the way in which you use the product(s) you purchase from our website once it has left our warehouse.
Afuro Hair & Beauty will not accept responsibility if any hair is put in incorrectly, cared for incorrectly or is damaged due to perming, colouring or cutting. We recommend that instructions should be read or sought before use.
We recommend that "professional products" should be used by trained hair extension stylists or hair extension professionals who have been trained in the use of hair extensions.
Afuro Hair & Beauty would recommend that the correct colour match of hair is purchased, some brand of human hair products state that the hair can by dyed however Afuro Hair & Beauty do not recommend any dying of hair.
Please note that hair and fibre colours will vary on your computer depending on your monitor resolution, please loan a colour ring or purchase a colour sample to ensure you are choosing the correct colour shade before your final purchase so the correct colour reaches you first time.
Payment & Currencies - All prices throughout our website are quoted in £ Great British Pounds Sterling. We accept most major credit & debit cards. Card Payments are processed immediately using the Royal Bank of Scotland and PayPal secure systems. NEVER send credit card details by e-mail or live chat as this is unsafe. Our online store includes a considerable level of security that is not included in e-mail. We also accept Bank Transfer, UK Personal Cheques and UK Postal Orders that must be made payable to Harland Corporation, remember to include your Name, Address and Order number when mailing us your payment.
Shipping And Handling - We send orders worldwide, you can choose a shipping method once you have proceeded to the checkout. We use both Royal Mail and Interlink to send all of our parcels. All parcels will be sent to the address provided in the "ship to" box in the "order process".
Shipping Costs - All shipping costs are determined by the weight and size of the product(s) ordered and where in the world we are shipping to, unless otherwise stated. The shipping costs are always displayed to you when you proceed to the checkout and before you enter your payment details. Please make a careful note of this as mistakes cannot be rectified afterwards. We reserve the right to increase shipping costs as per Courier annual rises.
Delays or Loss in Transit - Unless you have chosen a next day service please allow 30 days for orders to arrive. We can provide you with all tracking information, dates, reference numbers etc. Royal Mail and most couriers suggest waiting at least 30 days for delivery of any parcel before a claim form can be submitted for a parcel deemed as lost in transit. (This allows time for a parcel to be collected from the Royal Mail/Courier collections office if no one was home when they attempted delivery, or for the parcel to be returned back to us if it was not collected by you).
Returns By Royal Mail/Interlink - If you are not home when the courier attempts delivery they will leave you a calling card to which you must respond otherwise the package will be returned to us the sender. If you fail to get a redelivery or collect the package and it is returned to us, you will be contacted and may have to pay shipping costs for the package to be sent back out to you. You are also liable for any surcharges that the courier charges us to have it returned to sender.
Payment Security - All credit card details are processed using "SagePay" and "PayPal" secure transaction systems. Your credit or debit card details are not stored on any of our own computers / servers.
Privacy - Your privacy is always respected and we are committed to safeguarding your privacy online. We will never disclose or pass on information about our customers to any third party. We will not send you any unsolicited Emails other than information regarding your order or any updates to the website and stock.
Copyright - The design, text, graphics, images, applications, software, underlying source code and all other aspects are copyright of Afuro Hair and Beauty and our partnered brands. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only and you must seek permission from Afuro Hair and Beauty before doing so. No part of this web site may be reproduced or copied and images are property/copyrighted to Afuro Hair and Beauty and our partnered brands.
Our Right as a Supplier - We reserve the right to change prices and information at any time and without notice throughout this website.